Our products, our knowledge, your advantage
A very wide range of service areas for sales and customer service is offered in the consulting area and is aimed at manufacturers, importers, dealers, banks, insurance companies and industry service providers. In all areas, customer-oriented and individual solutions are superficial.
Why we are the right partner to get the company back on track with restructuring or sanification.
With us, changes are much easier, effective, with the necessary knowledge and experience.
Why we are the right choice for you in search of an optimal position
We are specialized in the placement of specialists in all branches of the industry, exclusively in the automotive sector. We recruit specialists and managers for manufacturers, importers, industry service providers, insurance companies and banks and search for the perfect matching. We are not only looking for a personal match for our customers, but also the right employee for the customer.
For each mandate, we start with a thorough clarification of needs, in order to then search for suitable candidates for our customers, be it by searching with a job advertisement or by directly addressing potential candidates. In this case, we benefit from our industry database and our network, which help to identify the candidates.
Our services span several areas:
Replacement / outplacement
We will always find the right and targeted solution for you !
Warranty applications to the importer / manufacturer are usually processed internally by the brand dealer. Often, the processing is done by productive specialists on the side, which affects the productivity of your company.
Although these specialists are trained through training on manufacturer specific systems, some of them are insufficiently familiar with the subtleties of the various guarantee systems and processes. This can lead to errors or incomplete warranty claims, which is often punished with 'missed' sales.
Different guarantee systems and processes on the part of different manufacturers mean that some dealers lose track on everyday life.
Incorrect or defective warranty claims are very often the consequence of a lack of practice and can lead to costly chargebacks by the manufacturer.
Daily practice, years of experience and brand know-how at a high level characterise the external guarantee processor. This guarantee expert uses the guarantee processes of your manufacturer in an optimal way for you and maximises the income from your guarantee application.
PERFORMANCE TRAINING & COACHING
If you want to increase the efficiency of your company, departments or employees, we are the right partner for aligning your employees to your goals!
Regardless of whether manager or employee, we are all measured by our results. It is the goal and task of every manager to improve their own performance, that of the employees and ultimately the company's performance.
Performance management goes far beyond managing financial indicators. It motivates employees and managers in a sustainable manner and also gives meaning and understanding for the tasks set. Good performance management ensures successful, motivated and satisfied managers and employees. This is the basis for sustainably increasing the company's competitiveness.
With this coaching you will receive the right tools and learn contemporary methods to profitably increase your own performance and the performance of your employees.
Your guide to successful performance improvement, performance evaluation and motivation:
The performance process: clear goals, sustainable success, motivated employees
Synchronise company goals, divisional and individual goals.
Increase, secure and monitor performance in a targeted manner - know suitable instruments and methods and apply them in practice.
Integration of performance elements and key figures in employee reviews and target agreements
Assignment of key figures to company, division and individual goals
Examine and evaluate performance processes for their performance, initiate, measure and check improvements
TEAM - ABOUT US
Where passion begins
Our team has decades of experience in various areas and at various levels in the automotive sector (manufacturers, distributors and dealers). We understand how to ensure the strategic approaches and their implementation. We offer more than networked know-how, but also paired speed and efficiency. That is why we are a competence center in the automotive trade. Your concerns and your satisfaction are important to us !
VOICES OF SOME OF OUR CUSTOMERS
This speaks for real enthusiasm !
"A reliable and loyal partner. As a customer, you feel that you are in good hands here and we can only recommend these services. We will continue to count on fokus: auto gmbh"
"I always thought that within my company, performance was at its peak until I was boosted by performance optimisation in sales and customer service throughout the dealer network."
"It is a real pleasure to work with them because you are involved at all times. I also expect this from a mentor and consultant"
"The cost-benefit ratio is extremely high at all times and the investment was very worthwhile and paid back within a short time."
"Thanks to the support of business mentoring, I have become more entrepreneurs and I now lead my company to maximum performance"
Heiligbergstrasse 34, 8400 Winterthur
represented by the Managing Director Marco Feser
T +41 76 408 74 22
Entered in the commercial register CH-020.4.048.446-9
VAT identification number CHE-474.394.395 VAT